Labor charges

AB automotive base shop labor rate is $75/hour for all cars, SUVs and pickup trucks up to 1/2 ton.

Discounted labor rates are available in the following cases:

  • $70/hour if customer is getting OEM parts (genuine parts supplied by authorized dealers) required for repairs from AB automotive
  • $60/hour labor rate is applied to all the diagnostic time charges
  • $50/hour labor rate is applied if customer is getting aftermarket parts from NAPA parts catalog required for repairs from AB automotive

All the parts are supplied at a listed retail price. AB automotive does not mark up parts prices above the retail price.

 

Customer supplied parts policy

 

For a multitude of reasons, I ask customers do not supply parts themselves. If you have a specific preference in choice of parts (OEM parts, performance parts, particular brands or suppliers etc.) please let me know – in most cases, I will be able to get the same parts at the same price while making sure they will fit correctly and provide complete warranty for the repair

Warranty

Minimum warranty for parts and labor is 90 days or 5000 km, whichever comes first. Longer warranty is available in many cases as supported by part suppliers covering parts cost only or parts and labor.

No warranty of any kind provided where parts for repair supplied by a customer.

Estimates

Estimates provided in writing for all standard repair and maintenance operations on non-modified vehicles. Vehicle inspection might be required in order to provide an estimate.

Estimates cannot be provided for diagnostic labor times where a cause for concern is not apparent and requires additional testing, removal or disassembly of components. This is caused by very nature of diagnostic work where an amount of time required to establish the root cause of concern or fault cannot be reliably predicted in advance.

Diagnostic charges

Diagnostic time charges applied where the root cause of concern or fault cannot be established by test drive, visual inspection, computer diagnostic check or after minimal disassembly within 15 minutes working on the vehicle. After the first 15 minutes, diagnostic time is charged at $60/hour straight time, within limits approved by a customer in advance.

Availability limitations

Due to the high workflow, I can not accept any orders to work on vintage vehicles (over 25 years old), custom built vehicles, recreational activity vehicles and accessory installation orders. This type of work is hard to accommodate in a busy schedule of the one bay shop as AB Automotive currently is. A new, bigger shop project is in the pipeline so this policy is temporary and in effect until further notice.

AB automotive does not provide services for fleet customers and commercial vehicles (any vehicle bigger than a half-ton truck). Investment in shop space and equipment required to provide quality work for heavy vehicles cannot be justified without an increase in labor rate and pricing in general.

GST and service charge

All bills are subject to 5% GST and 5% service charge. The service charge covers the cost of shop supplies and debit/credit card processing fees.

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